Previous incidents
Settlement of online payments of 22/10
Resolved Oct 28, 2026 at 4:58pm UTC
The settlement has been processed. The funds will be settled to the merchants on 29/10.
2 previous updates
Peppol Mercurius - Webhook outage
Resolved Oct 23, 2026 at 1:54pm UTC
All the missing web hook for Mercurius inbound documents have been created and sent.
Thank you for your patience.
1 previous update
Digiteal API - PROD and Portal - PROD are down
Resolved Oct 6, 2026 at 7:38am UTC
Digiteal API - PROD recovered.
3 previous updates
Digiteal API - PROD and Portal - PROD are down
Resolved Oct 5, 2026 at 2:30pm UTC
Portal - PROD recovered.
3 previous updates
SMP - TEST is down
Resolved Sep 29, 2026 at 1:12am UTC
SMP - TEST recovered.
1 previous update
SMP - PROD is down
Resolved Sep 26, 2026 at 10:23pm UTC
SMP - PROD recovered.
1 previous update
Digiteal API - TEST and Portal - TEST are down
Resolved Sep 23, 2026 at 12:59pm UTC
Portal - TEST recovered.
3 previous updates
Portal - TEST is down
Resolved Sep 22, 2026 at 8:19pm UTC
Portal - TEST recovered.
1 previous update
Digiteal API - PROD and Portal - PROD are down
Resolved Sep 21, 2026 at 10:35am UTC
Portal - PROD recovered.
3 previous updates
Digiteal API - PROD and Portal - PROD are down
Resolved Sep 12, 2026 at 4:54pm UTC
Digiteal API - PROD recovered.
3 previous updates
Settlement delay for payments of 07-08/09 via Bancontact, Visa & Mastercard
Resolved Sep 11, 2026 at 8:05pm UTC
The last file for the settlement of the payments of 07/09 has been received and is being processed. The settlement will be completed on the next business day (Monday 14/09). We have requested a root cause analysis from the acquirer to avoid this incident repeating.
2 previous updates
SMP - TEST is down
Resolved Sep 1, 2026 at 6:05am UTC
SMP - TEST recovered.
1 previous update